How to Send Automatic Messages on WhatsApp in 2025
Staying instantly responsive is now crucial for business growth and customer loyalty. With over two billion active users, WhatsApp is the preferred messaging channel for real-time engagement.
But managing every conversation manually is impossible at scale—enter auto message in WhatsApp.
In 2025, businesses have multiple options for how to send automatic messages on WhatsApp, transforming communication with personalization, speed, and efficiency.
What is an Automatic Message in WhatsApp?
An automatic message in WhatsApp is any text, image, or template sent to users in response to triggers or on a schedule—without human intervention. WhatsApp automatic messages help welcome new leads, confirm orders, send reminders, and even resolve common queries, ensuring that customers always feel heard—even after hours.
Methods: How to Send Automated Messages on WhatsApp
Depending on business size and requirements, there are two main ways for how to send automated messages on WhatsApp:
1. Using the WhatsApp Business App
The WhatsApp Business App offers basic automation built right in:
Greeting messages: Send a welcome message to customers when they message you for the first time or after a period of inactivity.
Away messages: Respond automatically outside business hours, letting customers know when you'll be available.
Quick replies: Save and reuse frequent responses for faster chats.
How to Set Up Auto Message on WhatsApp Business:
Open WhatsApp Business App.
Tap the three-dot menu > Business tools (Android) or Settings > Business tools (iPhone).
Select “Greeting message” or “Away message.”
Turn it on, customize your message, choose recipients, and save.
This method is best for small businesses who want to try WhatsApp auto message features without any coding.
2. Using WhatsApp Business API
For advanced automation—like WhatsApp chatbot, transactional notifications, and meta-triggered campaigns—businesses should use the WhatsApp Business API.
This enables you to auto send WhatsApp messages at scale using workflows, CRM connections, or event triggers:
Automated welcome and onboarding messages
Order confirmations and shipping updates
Reminders, alerts, and re-engagement nudges
Drip campaigns and feedback requests
AI-powered chatbots for instant WhatsApp customer support
How to Automate WhatsApp Messages with the API:
Partner with a WhatsApp Business Solution Provider (BSP) like WebMaxy.
Complete verification and submit your intended use case.
Define which automated message on WhatsApp you want to send—order updates, shipment notifications, etc.
Integrate your CRM, WhatsApp eCommerce store, or marketing platform with WhatsApp via API.
Build and submit message templates for approval.
Use no-code workflow builders or custom scripts to set conditions and triggers for auto send message in WhatsApp.
This is how companies now execute WhatsApp automatic messages for campaigns, service updates, appointment reminders, and more—all directly from WebMaxy’s powerful platform.
Contact Us: https://www.webmaxy.co/contact/
Why Set Up WhatsApp Auto Message in 2025?
WhatsApp automation isn’t just about convenience—it drives measurable results:
24/7 presence: Customers get instant responses any time, improving satisfaction and reducing drop-offs.
Personalization: With CRM data, automated message on WhatsApp can include names, order info, loyalty points, and more.
Scalability: Handle thousands of conversations simultaneously impossible to achieve manually.
Consistency: Standardized replies reduce errors and maintain your brand’s tone.
Efficiency: Free up human agents for complex queries and high-value interactions.
Common Use Cases for Automatic Message WhatsApp
Businesses across industries use automated WhatsApp flows:
E-commerce: Order confirmation, shipping updates, payment reminders, product recommendations
Healthcare: Appointment scheduling, reminders, digital prescription links
Education: Registration confirmations, class reminders, student support
Travel: Booking updates, check-in details, real-time alerts
Finance: Payment receipts, loan renewals, fraud alerts
How to Auto Send Message in WhatsApp: Best Practices
Obtain User Consent: Always get explicit opt-in before sending an automated message on WhatsApp to stay compliant.
Use Personalization: Use dynamic fields (like name or booking number) for maximum impact.
Respect Time Zones: Schedule WhatsApp message according to customers’ local time.
Keep Templates Short and Clear: Approved templates should be concise and value-driven.
Monitor Analytics: Track open rates, response time, and WhatsApp campaign performance to keep optimization continuous.
WhatsApp Auto Message: Compliance and Template Approval
When using the Business API, all outbound messages sent outside the 24-hour service window must use pre-approved templates.
Templates are rigorously reviewed for content and compliance:
Avoid spammy or misleading language.
Ensure a clear opt-out option in marketing campaigns.
Regularly audit templates for relevance or seasonality.
Templates enable you to send everything from appointment reminders to promotional offers and critical alerts—legally and efficiently.
How to Automate WhatsApp Messages with WebMaxy
WebMaxy makes automation easy—even for non-developers. In one dashboard, connect your WhatsApp account, upload customer lists, set up message triggers (by event, segment, or schedule), and monitor results in real time.
Whether you want to set up a simple WhatsApp automatic message for out-of-hours queries or launch multi-step drip campaigns, WebMaxy’s no-code workflows save time and maximize customer engagement.
FAQs on WhatsApp Automatic Messages
Question | Answer |
How to send automatic messages on WhatsApp? | Use the Business App for greetings/away replies or API for advanced automation. |
Is auto send WhatsApp message possible for free? | Business App: free. API: platform and conversation charges may apply. |
Can I send auto message in WhatsApp to non-contacts? | Only with opt-in and approved template through Business API. |
How to automate WhatsApp messages for leads? | Integrate WhatsApp API with CRM/website to trigger instant follow-ups. |
Conclusion
Learning how to send automatic messages on WhatsApp in 2025 gives businesses a decisive edge—speed, reach, and customer delight.
With solutions ranging from auto message in WhatsApp Business App to WebMaxy-powered full automation, now is the time to transform your communication workflow.
Ready to unlock the power of WhatsApp automated message? Start your journey with WebMaxy today.
Book a Demo: https://calendly.com/webmaxy/30min
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